Privacy Policy
Version 2026-10-04. In force from 4 October 2026.
The short version. If you ask for a demo login we keep your name, email, phone number and store name. We use them to run the demo and to contact you about OffshoreUp, by email and on the number you gave. We may also pass your details to partners and affiliates who may market their own products to you. You can tell us to stop at any time, in one click, and we will.
1. Who we are
OffshoreUp LLC (“OffshoreUp”, “we”, “us”) operates offshoreup.com and the OffshoreUp furniture retail software. We are the controller of the personal information described here.
Post: 680 North Lake Shore Drive, Suite 110 – 1915, Chicago, IL 60611, United States
Email: info@offshoreup.com
Phone: +1 773-648-8050
2. What we collect
| What | When | Why |
|---|---|---|
| First name, last name, email address, store name, phone number | You ask for a demo login — all five are required | To create the demo account, send you the credentials, and talk to you about it |
| Number of locations | You ask for a demo login, if you choose to give it | To know which plan fits before we speak |
| What you agreed to, the exact wording shown, the date, and the IP address it came from | You submit the form | So we can show what permission we were actually given, if it is ever questioned |
| Pages visited, referring link, campaign tags, browser and device type | You use the site | To see which of our posts and pages are worth repeating |
| What you do inside the demonstration | You use the demo | To keep it working and to stop it being abused |
We do not ask for, and do not want, your customers’ data, your financial records, card numbers, or any sensitive personal information. Do not put real customer records into the demonstration — see the Terms of Use.
3. What we do with it
- Run the demonstration. Create your account, send your login, and support you while you are trying it.
- Email you about OffshoreUp — what it does, what has changed, what it costs, and whether you would like a conversation. This is part of asking for a demo, and every one of those emails carries a one-click way to stop them.
- Call or text you on the number you gave, during business hours.
- Share your details with our affiliates, partners and resellers so they may market their own related products and services to you.
- Improve the product and the site, in aggregate.
- Meet our legal obligations and protect against fraud and abuse.
4. What you agree to when you ask for a demo
There is one tick box on the demo form, and it is required. It covers three things, set out here in full so that nothing about them is a surprise later.
- We keep your details. Name, work email, store name and phone number, for as long as section 6 says.
- We contact you about OffshoreUp. By email, and by telephone or text message on the number you gave — which is why the form asks for one. Standard message and data rates may apply to texts. We call during normal business hours, and we do not use recorded messages.
- We may pass your details to our affiliates, partners and resellers so they can market their own related products and services to you. Once a partner holds your details, their use of them is governed by their own privacy policy; you would need to ask them directly to delete anything, though telling us to stop will stop us sharing anything further.
All three begin when you tick the box, and all three stop when you tell us to — see section 7. Stopping costs one click and takes effect immediately.
5. Sharing, and what counts as a “sale”
We share personal information with:
- Service providers who work on our behalf — our hosting company, our email and text message providers, and our analytics. They may use it only to do that work.
- Affiliates, partners and resellers, for their own marketing, as described in section 4.
- Anyone we are legally required to share it with, or must share it with to establish or defend a legal claim.
- A buyer, if the business is sold or merged.
Some US state privacy laws define “sale” and “sharing” broadly enough that passing your details to a partner for their own marketing counts, even where no money changes hands. You should assume that is what is happening. We do not sell or share the personal information of anyone we know to be under 16.
To opt out, use the link below, or email info@offshoreup.com with the subject line Do Not Sell or Share My Personal Information. We honour browser Global Privacy Control signals where we receive them.
6. How long we keep it
- Demo accounts — the login stops working after about 14 days, and the demonstration database is reset regularly. Nothing you type into it is kept.
- Your enquiry — three years from your last contact with us, then deleted.
- A record that you unsubscribed — kept indefinitely. This is the only way we can be sure not to contact you again if your address reaches us a second time.
7. Your rights, and how to use them
Wherever you live, you may ask us to:
- tell you what we hold about you, and give you a copy;
- correct it;
- delete it;
- stop emailing, calling or texting you;
- stop sharing it with anyone else.
Three ways, all of which work:
- Click Stop these emails at the foot of any message we send you. One click, no sign-in, immediate.
- Reply STOP to any text message.
- Email info@offshoreup.com. We reply within 45 days, usually the same week, and we will not charge you or make you create an account to ask.
We will not treat you differently for exercising any of these rights. If you are in California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon or another state with its own privacy statute, these rights include the ones that statute gives you, and you may appeal a refusal by replying to our decision. If you are in the UK or the EU, you may also complain to your data protection authority; our lawful bases are your consent for marketing, and our legitimate interest in running and promoting the business for the rest.
8. Cookies and tracking
This marketing site uses only what it needs to work, plus basic analytics to count visits and see which campaigns brought people here. We do not run advertising pixels that follow you around other websites. The demonstration itself sets a sign-in cookie, which is necessary for it to function at all.
9. Security
Everything travels over HTTPS. Passwords are stored as one-way hashes and cannot be read back by anybody, including us. Enquiry records are kept on a server we control, separately from the demonstration data. No system is perfectly secure, and we do not claim otherwise; if something goes wrong that affects you, we will tell you.
10. Children
This is software sold to businesses. It is not for anyone under 16, and we do not knowingly collect anything from them.
11. Changes
If we change this policy we will change the version date at the top. Where a change materially affects what we may do with information we already hold, we will email you first and give you the chance to object.
12. Contact
OffshoreUp LLC
680 North Lake Shore Drive
Suite 110 – 1915
Chicago, IL 60611
United States
info@offshoreup.com
+1 773-648-8050